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Guest Testimonials 2010 Testimonials | 2009 Testimonials This is one of the most beautiful places I have been. The nature is without parallel. Don’t do anything –just keep it the way it is people come back for many reasons, but for the most is the unique beauty. The pristine beauty of nature.
Yoga was excellent with Kristen the yoga instructor who takes time out to explain the poses and challenges you to your limit. We found the staff was very friendly and helpful. I loved our stay. We spent everyday at Anse Mamin, we loved the personal service, quiet beach and great snorkeling. Special thanks to Kerwin, a great trip. We loved Anse Mamin –Bentley, Stone man, Ray and the girls behind the bar were top notch. This is a beautiful resort, wonderful service and fantastic food. I truly feel rejuvenated. It will be hard to leave, but we will be able to smile at all the memories. We had a fantastic time and loved each member of the staff. We loved the orientation. Loved the majorities, sun, water and everything else! Housekeeping was very wonderful. The diving operator at the resort was the best we have used to date. These guys do a fantastic job of taking care and anticipating all of your needs. We were very impressed. This is a great resort, loved it! We had a wonderful time on our stay. The staff was friendly and helpful, the snorkeling and diving were spectacular and the beach was calming and relaxing. Thanks for a great stay. A great resort and great staff, it was well recommended. The experience was superb. It was very accommodating and very friendly staff. The personal feeling, the staff really treats you as if they know you. I loved the deluxe hillside room with the tree! Daytime was great – we had fun biking, kayaking, snorkeling, lunch at Anse Mamin, exploring Soufriere and yoga. The steel drum band was awesome. The room, bed and patio were all great! Lunch at Anse Mamin was perfect, we kayaked there and back and wow the food was so good. Exploring Soufriere was a ton of fun –thanks to Jungle for the ride. The staff was great, the place was great, and the food was great. The overall service of the facility is excellent. The staff and service here is exceptional. With a background in hospitality and food, it has been over whelmed from start to finish with the remarkable attention to detail. The menu at Apsara is very special. Thank you! Thank you for a wonderful vacation, next time will be even more relaxing. We cannot wait to return. We’ve stayed many places – the employees are the happiest and kindest we have experience. We especially enjoyed the country band. The food, the beach facilities and some of the service. Overall it is an amazing place and we had a very relaxing and romantic experience. Thank you! Excellent view from room. All staff was friendly. Thanks for giving us a room with a great view. Everyone at Anse Chastanet was so friendly and thoroughly. We will miss many of these smiling faces. A great trip, the hotel was beautiful and the staff was very helpful. Best accommodation and service special thanks to Peter. He is a gem. All the staff is great and very polite and friendly. I cannot thank you enough for everything you did for me was wonderful week of my wedding. It was everything I hoped for and more. I will use this experience as a wonderful example in my line of work as the ultimate level of service. Thank you all from the bottom of my heart. Unfortunately we were unaware of the availability of a shuttle; therefore we did not consider staying in a hillside or premium room. Now that we know it is available we will absolutely be back! We had an absolutely wonderful time here and we thank all of you for your assistance and understanding. Hotel staff was very nice especially dive shop, boat captains and dive masters. We really enjoyed our dives and they made it a great experience. The staff at Anse Mamin was great and burgers and drinks were wonderful. We had a very enjoyable holiday around our perfectly and beautifully arranged wedding. The resort and the houses are of unique and lovely design. The food was simply fantastic and the whole service team does great work.
It was fantastic, thank you! What makes this hotel special and different is the people and friendliness. Thanks to all the staff that look after us on our stay. The country band that performed was great! The food was fabulous and many compliments to the chef and all the cooks! Every single worker was kind and hospitable. The staff is very friendly and orientation is a good helpful idea. Yoga is a great service. The food is better than Ladera. Overall –once again an excellent experience – thanks you and keep it up! We had a fabulous time here, just the tonic for a weary and tired couple. All of your staff is exceedingly friendly and helpful. The beauty of this resort lies in its unity with the natural surroundings. The quality of the facilities has not compromised the authenticity of the Caribbean culture and context –well done. We hope it doesn’t become overdeveloped. Everything was amazing; the beach staff was great fun. The scuba staff was very kind, nice, encouraging and friendly. Another really excellent holiday. Room 7C is one of the best hotel rooms I have seen and the facilities ad view is fantastic. The food was fantastic and all the staff was extremely friendly and helpful. The diving was also brilliant and made the whole excursion enjoyable. From the moment we arrived, this resort has impressed us. Well earned reputation of a beautiful resort with world class service, amenities, and accommodations and not to mention garment food! The service in particular is incredible and the best we’ve experienced. The warmth of the staff here alone is enough to bring us back (as we’ve decided to return for our 1st anniversary trip). We love the fact that there is no TV or phone in the rooms. It is beautiful with resort or rooms. I could go on forever! We plan to come back, had a great time. We really enjoyed the Harmony Trio band. I appreciated the birthday cake made for my by the staff, a very nice gesture. Thank you. We had a pleasurable overall experience. The staff was wonderful and the food was great and diving was spectacular, jazz cruise was a blast and spa staff was extremely good. The staff was very friendly, always willing to help, very engaging and made me feel like family! Everyone from manager to beach attendant to gardener went out of their way to make us feel special and make sure that any request was met. Our stay centered on a lot of diving and the staff or facility was one of the best we have encountered. All were very professional and knowledgeable. The pampering was amazing and we look forward to returning to Anse Chastanet! Everything was wonderful! The service was excellent and every employee we encountered was professional, courteous and helpful. Our guide to the waterfall, Isaiah was courteous and friendly. Your facility is wonderful in general we will recommend it to others. The entire staff of Anse Chastanet is absolutely amazing, every service we could think of was provided. We will return in the future. Thank you to Anse Chastanet. The location, service, rooms all were fantastic. It was a real wonderful experience and we will be witting about it on trip advisor. I have to say was the best holiday I have been on. The staff were always nice and friendly, special thanks to bar staff, beach staff, reception and above all Marilyn who was a shining light and just a great person. Truly experienced cool beverage towels and air conditioning taxi/van. The rooms were exceptionally clean. All food servings were delicious and the staff was courteous, polite, pleasant and attentive. Excellent resort, great room and views were fantastic and welcoming service was excellent. Snorkeling was wonderful at the beach. It was a good choice and variety of food. We appreciated all the happy smiles from all staff members. They were always willing to be more helpful each day. The food was outstanding. We also appreciate the upgrade offered to our group. The Jade guests were overwhelmed. We are s dive group and really appreciate the individual attention that we receive with our own crew and boat. We love diving here. The food is outstanding. Housekeeping was excellent. We had a wonderful vacation. Words can’t express our sheer delight and satisfaction! We felt like Anse Chastanet was our home and all of the staff was our family. This place is a true gem. The best vacation we’ve ever had. The best place we have ever stayed. It is sad to leave! We will truly miss this one of a kind hospitality. We don’t have a single complaint or gripe out of us. This was perfection. Anse Chastanet equals love! Everything is great. Good facilities, excellent food and excellent staff who were helpful and friendly during our stay and really made us feel welcome. It is magnificent resort and truly magical –great ambience. The beds are comfortable –grounds and rooms are very clean. The staff is very well trained. Thank you for a wonderful holiday. It is a very nice resort, no TV, no newspaper was great. A wonderful 10 days! A great place – very enjoyable holiday (all too short). The staff is very warm, welcoming and helpful. The food is excellent. The activities are plentiful. Housekeeping is extremely meticulous. The back of house staff must function like clockwork as the hotel runs smoothly always. The only thing that competes with the natural beauty is the great staff here –treat them well! We were impressed with all of the employees –everyone was helpful, cheerful. You are lucky to have them. We were just here a day but had a fabulous dive (Victor) delightful dinner on the beach and someone raking the Anse Mamin beach (who builds the stone walls) showed us where to find the ruins –everyone was fabulous! The staff is very friendly. They were pleasant and helpful on the whole. We can’t wait to come back. Everyone was so nice –very friendly –warm smile. The hotel, staff, food were excellent. Many of the staff was helpful. I am sorry that I did not write their names down. The whole staff was super! Everybody aims to please! We were impressed with the friendly staff. We enjoy having Bertly help us at Anse Mamin. What a great guy? The fan upgrades service our last visit was great –room 15A plus beach bar area. Scuba St. Lucia was great as always. Special thanks to Callistus our duty manager, exceptional service all week. Also Felix a great captain was great and very friendly and always there to help out. Garfield also was great. He made is feel very welcome. Wonderful resort and amazing staff –very friendly and helpful. We really love our stay here. Andrew and his menu presentation of food is wonderful! The yoga instructor is super! We loved the resort; we travel a lot and were very impressed with attention to detail and quality of service here. We had the most memorable time at your hotel. Everything was perfect including the room, staff, facility/property, tours and restaurants. The food at Aspara was fantastic. We could eat there every night. We will definitely be back to try your beach villa rooms. Thank you for such a wonderful experience. The food was exceptional at Anse Mamin. A very enjoyable stay! All of your staff is gracious, generous, friendly and very good at their work. They made this our dream vacation. Thank you! Extraordinary stay we enjoyed every aspect facilities. We did wonderful diving experience with our children. Exceptionally friendly and accommodating staff. We choose to come here and we got exactly what we wanted form our holiday. We feel very relaxed to go back home. This place is wonderful and the people who work here could not be nicer. Their real smiles and simple hellos are just right. The most amazing experience. I cannot say enough about the property, the staff, and the service (in every area) the food, oh my goodness the food! Everything was so wonderful! We had an incredible week as a family with other family members. The food was a ten plus! Diets when we get home! I loved the concept of the open wall in our room. The beach was superb and I loved snorkeling despite sting from jellyfish. The island is beautiful. Our six nights in Anse Chastanet was terrific. I loved our room 7C with its awesome views of Pitons and sunset staff is so very friendly and personable. Hiking with Meno, yoga with Kristen and all the staff at meal time smiling and helpful. I came for the first time with my 2 sons – one with a broken leg. Although there were many things we could not do the amazing staff took such great care of us and drove us anywhere we needed to go. The rooms are beautiful –please don’t change them. The staff is the reason we will be back to your beautiful island. Than you! The staff is very friendly and helpful. The quality of food is better than 10 years ago – it was very good then, it’s now on a different level and wonderful. We have enjoyed the walks, biking and snorkeling –Meno is an insuring guide. The situation, natural environment and lack of TV/phone etc are what we have come for and thoroughly enjoyed. I can’t praise the following enough, they make this hotel a great one – Janice, Bronny, Gemma, Sherma and Viana. Everyone needs applause, they are all good but the five I have mentioned are special. Always we thoroughly enjoyed our stay. Kudos to your staff –especially Marliyn, Calixta, numerous waitresses at Apsara –all caring, professional and excellent. Theo (massage) was wonderful. Kristen (yoga and massage) very caring and knowledgeable. Peter was always a pleasurable beach staff –Abo, Jungle, Dave Service has been amazing. Other than the orientation being too long, Peter is amazing, so helpful, hospitable and a real gem. Service on the beach was a little less friendly but overall very responsive. Reception was great. The hostess was extremely accommodating. The 9am information management was helpful and I enjoyed meeting managers. Housekeeping was great. The food was 5 stars. We wish to express our appreciation and our gratitude, for the responsive, helpful, and welcoming attention each and every member of your staff has given us during our stay with you. Remarkably, everyone has been willing to assist us with smile as our plans changed day to day, while everyone has contributed, we wish especially to recognize and thank Florence, Filliner who looked after us with particular kindness. We have enjoyed your island and hope to return, the hospitality shown us by your staff has made that event all more likely. Wonderful staff and amazing location and facilities. Great staff and great food. This was our second visit to Anse Chastanet and we thoroughly enjoyed it. We loved our room –really appreciated the openness and breeze. The staff was very helpful, pleasant and friendly. It is a beautiful place with great food and a great holiday. Shuttle service was great. The diving and scuba services were first class –excellent. All the staff was friendly, helpful and made the diving really enjoyable. Meno tours were very enjoyable and he was so informative. Resort kept very well and staff service was generally excellent. We practically enjoyed Anse Mamin lunch. The staff was outstanding. A great beach and view. A very nice resort, we are glad we came. The service and people is the strongest asset, though nature is wonderful. The room is very well maintained. Thanks for room upgrade, our room 3D was wonderful. The food, wine, staff, service and facilities were all excellent. It was wonderful to have so many beach huts and service there very prompt. The Indian and vegetarian restaurants were very good. We appreciated being able to use Jade Mountain gym and we did like trail for walking. Housekeeping was great. The friendliness and attentiveness of the staff was exceptional with very few exceptions, service was extra ordinary. Several staff members in particular made us feel like more than just another tourist –they remembered things about us or the excursions/activities we had planned and asked about them later. Kayaking was very fun. Ty was very knowledgeable and a good teacher. Peter (Jean Paul) was cordial at all times. We really enjoy our return visit; however I come again at this time of year. We loved Meno’s walks again, always very interesting –as they were last time too. The service was excellent –very friendly. The overall experience is of a first class resort. We appreciate the calm, quiet, not spoilt nature of the resort. The staff is friendly and courteous, without being intrusive. I really liked the plantation tour with Meno. I loved how you spread out your beach so it isn’t so crammed in. We have been to many resorts, but this is now by far our favorite. It is a great location –views, beach, trees, and birds. The best food on any resort we have visited –thanks Jon! Our guide for the plantation tour was excellent, Meno but I think he should warn people that there is a difficult climb up the hill to the house. A lunch and dinner option would be great for the meal plan (in addition to breakfast and dinner and full meal plan). The service was excellent and very friendly. I loved all the people. Loved Charlie our driver to zip line. He did an excellent job! Loved the country western band, they were excellent. Desmond was excellent and interesting. Anse Chastanet is a jewel in the Caribbean! We loved your friendly and attentive resort. Your chef Jon and other cooks were truly talented. The food/meals were outstanding.
I would definitely come back. A great place! It was a fantastic natural beauty and wonderful staff in general especially Tyson, Kerwin, Octavia. We have stayed here three times and you have exceeded our expectations. The staff was wonderful. We loved our room. The food was great (a greater variety of salads would be appreciated. The warmness of the staff was exceptional. It is nice to come back and recognize and be recognized. If we were to design our own personal paradise experience –this is it! We have travelled all around the world and have never experienced a resort as wonderful as this! We had 3 treatments in the spa. All massage therapists were excellent. In general, the service was outstanding. The resort is a beautiful as we remember from our stay here 9 years ago. We came back because the resort offered great value. That was important to us. We would love to spend a few days at Jade Mountain on our next visit if expenses allow. We have especially enjoyed the food at Anse Chastanet with a wonderful variety of tastes and have loved “Indian” style and spices. Thoroughly enjoyed our stay which was very relaxing. The staff was extremely helpful and friendly. The shuttle services up to rooms and water shuttle to second beach was very efficient. I would like to return to the hotel. Our first stay and won’t be our last. Everything has been wonderful. We had a wonderful stay. Also housekeeping was wonderful and we love Agnes. Thank you! We have stayed at many “first class” hotels throughout the world but this one is simply the best. The customer centric approval of all staff has been second to none and really made our stay very special. The best dinner so far was in vegetarian “Emerald” –a great new gem in Anse Chastanet crown! I miss coconut rolls –breakfast and dinner breads –better than ever. As always so many small imaginative touches –like plants on terraces. All of the staff was very helpful, friendly and courteous. The country and western band was excellent! What a treat. We danced up a storm. Hard to get a schedule of week’s activities, found it at the end of stay at tour desk. All in all we had a wonderful vacation. We would definitely come back. The people are amazing. We enjoyed learning about the culture and nature as well as activities. The food was generally delicious –unusual flavorful dishes, full of local produce. All service people, without exception were friendly, accommodating, efficient –perfect and there was great food! It was a relaxing and beautiful setting. Lunch at Anse Mamin was superb and plus love Anse Mamin beach. Spa treatment was very good. I would definitely come back, it is a great place! We enjoyed 7B and hope for 7F next year (royal palm). Outstanding dining is all respects, our compliments to the chef! Your staff are superb and I liked the fact that A1 really was A! It is very good that managers are always around. We were looking forward to a vacation more away from it all than we typically went. The resort is well maintained and staff is very friendly and helpful. Everything was excellent. We had a great time. This was a wonderful stay for us. We felt very well taken care of and everyone was so nice everyday from the people taking care of the gardens to the waitress. I don’t want to leave! This is the first time of all my vacations in the Caribbean that I would like to return to the same place. Trips to volcano were very good. The massage was excellent. It is a lovely property, quiet, peaceful and so good. The food was generally very good. We spend a very nice holiday in Anse Chastanet. It’s a very special hotel. The members were helpful and they are always smiling. I just had to say a few words about the marvelous Chef, whose fabulous food made each dining experience delectable and delightful! When the Chef learned that I am a vegan, his face broke into an infectious grin (not my usual experience), and he proceeded to engage me in a lively conversation about the wonderful challenges and creativity in incorporating tofu in daily meals. His ability to juxtapose in just the right measure textures and flavors was fantastic, and we agreed that each soup and each salad and each entre was perfect in portion and perfectly delicious! The snorkeling is out of this world! Once again we have had a wonderful holiday –so many of you have been so welcoming and nothing is too much trouble. This is our 10th visit. Many thanks for a wonderful holiday. Special thanks for the management for the vouchers, hotel tour. All staff is very friendly and helpful. The meals were very delicious. The rooms are very nice. This is for me the best hotel. Also many thanks for the scuba and spa staff and all other personal. I’m very relaxed and I liked to return. Lovely property and quiet, peaceful and so good! A great facility. This is our second time at Anse Chastanet. The food was much improved, our room 7C was beautiful. We had a wonderful time and felt cared for the whole stay. This is our second time here and Anse Chastanet has not disappointed. The staff and hotel are excellent and there is a very strong ethics at all levels from gardeners to managers t make guests feel welcome. Don’t ever lose this and become just like those chain hotels. The food is excellent and hats off to Jon B and the team. This was a family vacation and we almost never do “all-inclusive” types of vacation. This was a pleasant surprise. We were all able to relax and not have to worry about arranging dives or taxis or where we were going to have dinner –a real luxury. Our room was beyond amazing –although it was stiflingly hot even at night. We enjoyed sitting on our deck with our view of petit piton as well as amazing sunsets over the water. The food at Aspara is superb. Hopefully you can keep Sirhat. He is fantastic. Also great to have lots of veggie options. Service was great. It has been a great pleasure meeting you all. A servant’s heart that shows sincerity of all and I’ve been many places but never like this one. My husband Peter calls you the hidden treasure of It’s the best and friendliest staff we have run into anywhere. We love this resort –that is why we came back. It would be great if you did a watercolor workshop. I am a watercolor painter and always bring my materials to create art here. The food was very good and the presentation was exceptional. It was excellent taxi to hotel because of air conditioning. Thank you for a wonderful stay. It is a really relaxing and beautiful setting/resort. Great place –it was very enjoyable holiday (all too short). A wonderful 10 days vacation. JANUARY, 2010 Kristen is an incredibly knowledgeable and inspiring teacher. Great! A great place -we will return and recommend to friends! The hotel continues to be a lovely natural place. We love the fact that there is no phone or TV in the room. All of the staff was warm, friendly and helpful. All the staff at the Dive Shop – all consistently professional, pleasant and safety conscious – an excellent dive facility. The water at airport reception a plus, mint face cloth at hotel reception a plus. I enjoyed Anse Mamin walk great idea for 2 beaches. Fruit for divers was an extra bonus. A quick and simple menu for dinner would be nice as an option along lines of lunch for a quick bar type dinner. The yoga was absolutely fantastic and Kristin is wonderful. The foods improved from last visit. A great room and love Anse Chastanet! The resort was all we hoped it to be – a perfect setting, great swimming/snorkeling and beach. The terrific –capable, pleasant (often fun) and dedicated to first rate service. We are returning home extremely please with the entire Anse Chastanet experience. The staff was very friendly. I had a wonderful time at lunch at the resort. Thank you so much for accommodating our dive group. I hope to return in June with the family. We want to thank all you for an unbelievable vacation experience. We first came to Anse Chastanet in “92” and we so needed a vacation. We were expecting an octagon but when the door opened to 2C we thought we had died and gone to heaven. The food, service and nature were unbelievable in 2001 we returned to 12A and had another week of incredible memories. How on our third visit we did not expect this to be our favorite. Back in our old room (2C) how have you managed to improve on perfection! It still has the Caribbean charm we love so much but so much but so much better. We love all the new changes –robes, potted plants, even better and more varied food, whale watching, and better roads, art gallery etc. The scenery and staff haven’t changed that much although the staff don’t seem to age. It is also all the things Anse Chastanet doesn’t have that we love as well –TV, pool, constant music bashing and loud and drunken guests. One of the highlights for us was having the privilege to see the Shak Shak band. They are a St. Lucian treasure. Thank you so much for the special treatment. This has been our best vacation ever. We will be back and we won’t wait 9 years this time. We want to thank you for such a wonderful vacation experience. It is a wonderful, wonderful place. Excellent chef’s attention to my wife’s food allergy (gluten intolerance) is rare and valuable. Thank you for your attentiveness to this detail. We appreciate that Anse Chastanet is “Authentic” in our technology driven disconnected world. We love the charm, no phone, no AC, no T.V and no clocks. Keeping your staff happy makes for happy and content guests. The Shak Shak band is authentic and keeps the true island heritage alive. Chefs are amazing, creative and doing a great job. We loved our welcome back and savored every moment here. Thank you. The staff and service was exceptional –especially the food. Everybody was very kind and always had a nice greeting. We loved our stay. A beautiful place and amazing weather and a great time. The food and staff all very good. The staff was exceptional. Everyone has been extremely well-trained for their positions and all are very well-placed. Their loved of their jobs is obvious, as well as the love of their island. Peter’s orientation was great. Of all the resorts in the Caribbean we have been to Half Moon in Jamaica, Mill Reef in Antigua and Anse Chastanet is the most beautiful best run and must relaxing. It is paradise on earth. The balcony provided great space and beautiful views. We enjoyed conversing with all the staff and learning about “real” life on the island. A lovely place with friendly, helpful staff –felt at home right away and very related. We enjoyed that people would smile –shake hands nice touch. It was a very enjoyable stay. All staff was excellent and should be rewarded well. The staff was exceptionally welcoming and friendly. Everyone seemed genuinely interested in assuring we had an excellent vacation. Many thanks to Garfield for a wonderful kayak tour. Meno added so much to our stay at Anse Chastanet. I would especially like to thank Kristen for the excellent yoga classes. Her knowledge and rapport with students in the class was far beyond expectation. Pleasantness of all the staff was excellent. Their professionalism and open manner is very well done! My husband and I have been together over 30 years. We have never had a holiday together away ever. When I read about your resort I knew this was it. Your hospitality is unmatched! Your attention to detail was not unnoticed. Your meals were mouth watering. The beach was inviting and crowds were few. I want thank you all for making our first vacation here hopefully not our only, memorable. Take care of yourselves and please thank you awesome staff. Once again, we have enjoyed a most wonderful stay with you. Every St. Lucian is a national treasure. Anse Chastanet is unique and very special –please keep it the same. All the staff is lovely. For us everything here is perfect. Our room was beautiful, the whole place is run very efficiently by Peter and Rachael. The staff is unfailingly friendly. We especially enjoyed the complimentary walks and the fantastic yoga classes. The plantation is a joy. Please don’t change a thing. Meno was a very knowledgeable and interesting guide with a lovely sense of humor. All staff at the resort was outstandingly friendly, polite and helpful. A delightful stay with great service. One of the best hotels I have stayed at in the Caribbean. A wonderful staff always smiling. This is our 3rd visit and will return. Thank you for the champagne on the occasion of our birthday. Everything was wonderful as usual. We spent so much energy diving we did not take advantage of the biking, kayaking and other trips or the spa. The dinner was excellent and wonderful decorated.
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