Our US reservation office is available at Tel +1-800- 223-1108 or +1 310 440 4255 (Mon - Fri 9 am - 7pm Eastern Time and Sat 9 am - 12 noon Eastern time). From the UK, call 0800 894 057. You can contact Anse Chastanet directly via +1-758-459-7000. (Switchboard Direct Tel: +1758-719-7365, +1758 720-1582, +1758-727-7061), Fax: 758-459-7700 Email: firstname.lastname@example.org
All Reservations originating in Europe can be made through your favorite travel agent or directly with the Resort. See a listing of such companies below.
IMPORTANT NOTICE REGARDING RESORT AVAILABILITY:
It has come to our attention that some tour operators do not update
their systems regularly and may therefore advise you that our resort
is fully committed when it is in fact not. We invite you therefore
to check availability at the resort with us directly via email
For safety reasons as well as concerns for individual privacy, Anse Chastanet Resort, prohibits the operation or use of drones on or over any of the 600 acre property. This prohibition includes the use of both recreational and commercial drones operated from or launched outside of resort property. Drone use may be allowed in limited circumstances with prior written authorization from the resort management.
All visitors must carry passports.
The passports must be valid for a minimum of 3 months. Some airlines
will refuse boarding if the passport is set to expire within a 3 month
timeframe. Visas are not required where the visitor is a citizen of the
USA or a Commonwealth country, or where there is agreement for exemption
between the home country and St. Lucia. Most European Community
countries do not require a visa. Please visit http://www.govt.lc/
Airlines Servicing St. Lucia:
American Airlines, US
Airways, United Airlines, JetBlue, British
Canada, Westjet, Air
France,Condor, LIAT, TRANSAT,
Please look out for new non stop, direct flights to Saint Lucia starting in the fall of 2016 from Chicago ( United Airlines ) and Boston ( JetBlue)
Hewanorra International Airport: UVF (18 miles) - approximately 60 minutes. George Charles Airport: SLU (inter-island) (30 miles) - approximately 75 minutes. At Hewanorra Airport, our airport representative is stationed right outside of the arrival hall. At SLU airport, we have a representative awaiting you once you have notified us of your flight details. If you plan to arrive with your private plane, please contact us and we will facilitate the arrival arrangements for you.
We are pleased to make taxi transfer arrangements on your behalf, once you provide us with your flight details. The taxi transfer charges will be posted to your extras account at the Resort, unless the reservation package you have selected includes the transfers. Our airport representative coordinates your arrival at the airport. Private sedan transfer charges are approximately US $100 each way for 2 persons from and to UVF and US $115 from SLU airport. Shared transfers can be requested. Luxury sedan transfers are also available. Please Contact us for transfer costs.
ANSE CHASTANET owns and operates a private, fully licensed helipad, for the exclusive use of our resort guests. The &helipad is located in the hills behind ANSE CHASTANET where we can operate it without any noise disturbance to our guests. The helicopter company operates during day light hours only. The helicopter transfers are approximately US 265 (UVF) and US 285 (GFLC) per person. Prices are subject to change without notice.
Contact us if you wish to book a helicopter transfer.
Helicopter transfers can only be booked directly with us, not through the helicopter company.
The helicopter company requires a minimum of 4 passengers booked on any given flight prior to sending final confirmation of the transfer to us. This final confirmation may only come through the day prior of your arrival day. As there is only one helicopter company there is good, steady demand and mostly, this final confirmation will come through. If you wish to have an immediate confirmation and guarantee, you would need to agree to purchase a total of 4 seats and will guarantee payment for these 4 seats in case no other passengers will have booked by the time of your arrival. If you wish to book a private helicopter transfer, a payment of 6 seats is required. As there is a limited amount of helicopters, please know that mechanical issues or weather issues could always lead to last minute cancellation in which case the resort would automatically secure a land transfer for you. There may also be last minute delays over which we will have no influence as they could be caused by a variety of reasons. Please also be aware that your luggage will be transported to and reach the resort separately. Your hand luggage can travel with you. We thank you for your understanding.
Local Currency is the Eastern Caribbean Dollar (EC$) but the US Dollar is widely accepted at a conversion of approximate 2.60 Ec Dollar for each US $.
220 Volts/50 cycles - there is a limited supply of adaptors and transformers available at reception. Most rooms also have one 110 volt outlet in the bedroom.
The bathrooms have a 220V Outlets (GFI Protected) for the hair dryer and any other 220V device. In addition, each room has a 110V outlet and a power strip for the plugging in of multiple devices. Should a guest require to use a heavy load 110 V appliance of their own, we will make available a large transformer that can be brought to the room.
English is the official language on St. Lucia. St. Lucians also speak a French derived ( Creole) Patois.
The suggested dress code is smart casual. Gentlemen usually wear long slacks or long cut bermuda shorts and collared shirts in the evening. We would like to discourage gents from wearing of t- shirts or "short shorts" at dinner time. Light cotton or linen is best. At lunchtime, we ask that our clients please not wear wet bathing suits in our bars and restaurants and that they please wear a suitable cover up.
All of our menus feature vegetarian dishes in addition to which we also have a completely vegetarian/vegan restaurant called Emerald's. Our culinary team is always willing and able to meet special dietary requests, but please contact us prior to arrival to advise us so that the culinary team can prepare accordingly.
There is a variety of meal plans available to be added to your room rate. You can choose from breakfast and dinner (MAP) to full board (FAP) and all-inclusive (AI). The meal plans can be added to the room reservation on an optional basis. From Dec 20- Jan 2 incl, our room rates include the breakfast and dinner plan as the minimum meal plan requirement.
Meal Plan Options
The Breakfast and Dinner Plan (MAP) is available at US 90 per person per day plus 10% VAT (Value Added Tax) and 10% service charge. The All Meals Plan (FAP) is US 125 per person per day plus 10% VAT and 10% service charge. The All Inclusive Plan (AI) is US 170 per person per day plus 10% VAT and 10% service charge.
Our room rates are based on singe or double occupancy. An extra person in room is US 100 plus 10% VAT (Value Added Tax) and 10% service charge in all categories. From Dec 20, 12 – Jan 2, 13, the extra person charge is US 190 plus 10% VAT and 10% service charge as it includes breakfast and dinner.
Anse Chastanet welcomes children from age 10. In the summer months (Jul, Aug, Sep) the minimum age requirement is reduced to 6 years. Extra bed charges for children age 10 - 15 sharing with 1 or 2 adults: US 60 per child, EP (no meals), plus 10% service and 10% VAT.
Meal Plans for Children
The Breakfast and Dinner Plan (MAP) for children 6–15, is US 50 per child per day, plus 10% VAT and 10% service charge. The All Meals Plan (FAP) for children 6–15, is US 65 per child per day, plus 10% VAT and 10% service charge. The All Inclusive Plan (AI) for children 6–15, is US 85 per child per day, plus 10% VAT and 10% service charge.
Anse Chastanet Resort has a total of 49 rooms. 37 rooms are scattered about a lush hillside with ocean and/or Piton views. By virtue of their location and design, the hillside rooms enjoy excellent cross ventilation and are cooled naturally in addition to which there are ceiling fans. The 12 rooms located at beach level ( beachside deluxe rooms) are air-conditioned but guests who prefer natural airflow can open the glass panels in these beach rooms and turn off the air conditioning. All of our rooms have fridges, electric water kettle, coffee makers and hair dryers. Handmade bathrobes and Molton Brown amenities are provided. There is daily housekeeping and turn down service.
WiFi & Computer Access
There is wi-fi available in our rooms and also, near our reception area and there are also computers for guest usage.
Most cell phones work on property. It is suggested that you contact your service provider prior to travel to ensure that the region is covered in your service plan
Check In/Check Out
Check-out: 12 noon / Check-in: 3pm
As is customary in hotels, our front desk team will request a credit card at check-in in order to establish a line of credit with the resort. This is will allow you to charge any incidentals such as boutique, spa, scuba, excursions or any other charges not covered by your vacation package to your hotel account. When using a debit card at check-in, kindly note that a pre-authorization is taken on your debit card, which will show up on your account as a pending “charge”. If you do not intend to settle your final bill with this debit card at check-out, you should use a different card at the check-in process. Otherwise, the pre-authorization hold will remain a “charge” on your debit card and it may take up to 30 days before this ”charge” is being released by your bank. The exact procedure is different from bank to bank and the hotel has no influence over you bank’s procedures even if you use a different card at check-out.
In general, our guests walk the 100 stairs that lead from the lower hillside level to beach level. The resort operates a resort shuttle for guests who wish to be driven instead.
The resort encompasses 600 acres with 2 beaches: Anse Chastanet and Anse Mamin. It is possible to walk from Anse Chastanet beach to Anse Mamin beach along the coast. There also is a resort shuttle boat that takes our guests from one beach to the next.
For your enjoyment during your stay we offer on a complimentary basis
Our Restaurant Schedule
Services and Facilities
ANSE CHASTANET emphasizes the use of local woods and other local products in the room decor and furnishings. Cushions and bedspreads are made from colorful cotton fabrics called madras, the island's "national cloth." Even the resort bathrobes are locally made and have become a popular souvenir item!
The furniture has been individually designed and handmade in the region with the exclusive use of the island woods such as teak, mahogany, green heart, red cedar and wild breadfruit. All rooms have fridges, electric tea/coffee makers and wall mounted hair dryers, and in-room safes. Deluxe and Premium rooms also have irons and ironing boards.
Please note that there are approximately 100 stairs leading from beach level to mid-hillside level, thus making the property unsuitable for those with walking difficulties or cardiac problems. This is never a question of age. A complimentary shuttle service from beachside to hillside level is provided any time it is requested.
Facilities at our 600 acre resort include soft sand beaches, 12 miles of walking and hiking trails in the Anse Mamin valley, 3 restaurant locations serving a variety of menus, 2 bars plus the Jungle Grill at Anse Mamin, an excursions and car rental desk, 2 beachside boutiques, the Kai Belte Spa, Scuba St. Lucia, a watersports center, an art gallery, library, Bike St. Lucia and now also Kayak St. Lucia. There is WiFi available in our rooms and also, near our reception area and there are also computers for guest usage.
(Services, activities and times subject to change)
Please take note of our cancellation and deposit of booking policy: Cancellation or amendment of reservations are subject to 3 nights fee (winter) or 2 nights fee (summer and shoulder seasons) if notification is not received 65 days (Xmas/New Year Dec 20- Jan 3), 21 days (winter), 14 days (summer and shoulder season) prior to arrival. Christmas/New Year reservations are non refundable if cancelled or amended within 3 weeks of arrival. No refund for no shows at any time. Your deposit is credited towards the last three (winter) or two (summer and shoulder) nights of stay. We suggest that travel insurance is taken. Credit Card refunds due to reservation cancellation are subject to a 5% processing fee.
ANSE CHASTANET works with reputable tour companies throughout Europe.
In Germany, we can be booked through Airtours, Art of Travel, Dertour, Design Reisen, Meiers Weltreisen, Thomas Cook
In Austria, we can be booked through Dertour, Meiers Weltreisen, Jumbo Touristik
In Switzerland, we can be booked through Hotelplan, Kuoni Switzerland, Latino Travel - Knecht Reisen
In France, we can be booked through Des Hôtels et des Iles, Tourinter, Sensations du Monde, Directours, Tropicalement Votre, Kuoni, Mojito Spirit, Hotelissima, Interiles Voyages, Luxe by Travel, My Travel Chic, Exclusive Island Hotels & Resorts, Privilèges Voyages, Un Monde, Tapis Rouge, Succès Voyage, Tempting Places, Voyages Masson Univairmer, My Luxury Travel, Exotismes, Nouvelles Iles, West Indies Online, Turquoise TO, Tentations Australes, Interiles Voyages, Amplitudes, Marco et Vasco - Prestige Voyages, Dessine moi le monde, Nautil, Ultra Marina Nantes
ANSE CHASTANET works with a number of accredited tour operators in the U.K.:
In the UK, bookings can be made through Virgin Holidays, Kuoni, British Airways Holidays, Hayes and Jarvis, Carib Tours, ITC Classics, Complete Caribbean, Carrier, Expressions, Abercrombie & Kent, W&O Travel, Trailfinders, DestinologyUK, Tropic Breeze. In Ireland, we can be booked through Joe Walsh Tours and Insurance Travel.
We also work with these fine travel agents: WEXAS (UK) This listing is not complete and is meant to serve as a guideline.