Reservation Request

Anse Chastanet Reservation Request Form

Important Covid 19 Agreement, Waiver and Release Information, Booking Terms & Conditions

Please fill in the appropriate fields and use the question box for a detailed inquiry.

Please note that our rates are shown on the rates page. Alternatively you can make an online booking or call us at 1 800 223 1108.

In order to finalize your reservation a deposit would be required. Deposit/cancellation details are shown below the form.

If you wish to make a credit card payment to ANSE CHASTANET, please download our credit card authorization form and fax it back to us at ANSE CHASTANET: Fax to 758-459-7700.

You can find useful resort information here.

*The Name and Email fields are required. Press the Submit this Request button. All information provided remains confidential.

We will respond to you as soon as possible.

Reservations: US 1-800-223-1108 - Direct 1-758-459-7000, 1-758-459-7100 | guestservices@ansechastanet.com

ENTRY REQUIREMENTS

Visitors must carry passports which must be valid for a minimum of 3 months. Some airlines will refuse boarding if the passport is set to expire within a 3 month timeframe. Visas are not required where the visitor is a citizen of the USA or a Commonwealth country, or where there is agreement for exemption between the home country and St. Lucia. Most European Community countries do not require a visa.

Please visit here if you are not certain whether or not you require a visa. If you require a visa please let us know, so we can assist you with the visa application process.

DEPOSIT REQUIREMENTS

A reservation based on our daily rates must be secured by a three-night deposit and the remainder is charged at check-in. Weekly packages (e.g. TROPICAL TRANQUILITY, TOTAL ROMANCE, SCUBA/ADVENTURE PACKAGE) as well as special promotional offers (e.g. SAINT LUCIA GETAWAY, DELIGHT PACKAGE) require an initial 50% deposit upon reservation confirmation with the balance due 4 weeks prior to arrival. Special Conditions apply for the Festive Season. After initial deposit, full prepayment must be received for all reservations 8 weeks prior to arrival.

Deposits can be made either by credit card (AMEX, Visa, Master card) or by cheque. Credit card deposits via telephone must be accompanied by a formal authorization letter via fax to 758-459-7700 or mail stating credit card no, expiry date, credit card holder's name and signature. We are forwarding the suggested form of the authorization letter below. Alternatively, contact 800-223-1108 with your credit card details. From the UK, call 0800-141-2859. If your deposit is made by cheque, please make cheque out to ANSE CHASTANET HOTEL and mail to Ralph Locke Islands, 5801 Willis Avenue, Sherman Oaks, CA 91411-3112 and refer to the dates of your reservation. Cheque payment is possible only if cheque reaches the CA office 4 weeks prior to arrival in all instances.

CANCELLATION/SHORT STAYS

In light of the COVID-19 travel uncertainty, we have temporarily changed our cancellation terms.
Please take note of our cancellation and reservation amendment policy:
Cancellation or amendment of reservations are subject to a 3 nights’ cancellation fee if notification is not received 7 days prior to arrival for reservations Jan 3 - Dec 19, 2021. No show or cancellation on arrival day attracts a 100% penalty charge. We suggest that travel insurance is taken. Refunds due to reservation cancellation are subject to a 5% processing fee. Group cancellation terms differ.
Please take note of our cancellation and reservation amendment policy from December 20, 2021 onwards:
Festive Season (Dec 20, 2021 - Jan 2, 2022) reservations are subject to a 3-night fee if cancelled within 65-22 days prior to arrival. Festive Season reservations are non-refundable if cancelled or amended within 21 days of arrival. No show or cancellation on arrival day attracts a 100% penalty charge.

Cancellation or amendment of reservations are subject to a 3-night fee if notification is not received at least 21 days prior to arrival for reservations Jan 3 - Dec 19, 2022. No show or cancellation on arrival day attracts a 100% penalty charge.

We suggest that travel insurance is taken. Refunds due to reservation cancellation are subject to a 5% processing fee. Group cancellation terms differ.

Exchange Rates: We charge credit cards in US Dollars. If the US dollar charge is converted into another currency, kindly be advised that currency exchange rates are set by your bank/ credit card service provider and we are not responsible for currency exchange differences.